Group Companies
Negotiation & Influencing Skills

Duration: One Day
Who Should Attend?
Those who need to negotiate with others in the course of their work. This can include communications with clients, suppliers and colleagues.
Course Overview
On this course we will look at the existing skills of participants in a non-threatening environment and improve them to achieve desirable outcomes.
Course Content
  • Definition
  • The stages of negotiation
  • The importance of rapport building
  • Desired outcomes and the bottom line
  • Ethical influencing
  • Influencing patterns
  • Using ‘Behavioural Styles’ to your advantage
  • Maximising personal strengths
  • Practical exercises in influencing
Learning Outcomes
  • Create a climate for co-operation and collaboration
  • Establish minimum requirement results
  • Achieve win-win outcomes
  • Understand and use various negotiation methods
  • Use their own style to be sincere and effective
  • See how others seek to influence them
  • Consider differing viewpoints
  • Read, understand and manage differing behavioural styles